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Zara Mensah

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LLM product engineer at a Tema AI startup, building context-aware customer support bots with tool-use and retrieval. Reduced customer service ticket volume by 55% in the first month after deployment.

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Articles by Zara Mensah(1)

Fine-tuning a small LLM for domain-specific classification

Fine-tuning a small language model on domain-specific data can dramatically outperform general-purpose prompting for classification tasks while keeping inference costs low. This article covers dataset preparation, LoRA fine-tuning with the Hugging Face ecosystem, evaluation, and deployment.

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15 July 2026

Zara Mensah — ANN Tech — ANN Tech